Terms and Conditions

1. Alphabet® Photography is a Canadian Company that operates world wide and is not responsible for cross-border bank surcharges. Please note - Some banks will charge extra fees (up to 3%) for 'foreign' purchases. Please review with your bank/credit card company before placing an order.
2. If your order arrives broken due to unforseen circumstances with the delivery we will send a replacement to you upon photographic proof of damage.
3. If no damage is reported within one month of arrival, it is assumed that your item is in an acceptable condition. Alphabet Photography is not liable for any conditions that are subjected to the frame (e.g. How it is hung, environmental temperature and humidity changes, handling and care.)
4. All photographic images are the property of Alphabet Photography, and can not be re-produced.
5. All images are copyrighted according to U.S. and Canadian Copyright Law and may not be duplicated under any circumstance without written permission from Alphabet® Photography.
6. All items purchased from www.alphabetphotography.com are accepted in conjunction with a shipment contract. This means that the risk of loss for purchased items pass to you upon our delivery to the carrier. It could take 2-4 business weeks for a shipment to arrive to you, unless otherwise noted.
7. If you are not satisfied with the quality of our product upon arrival, mail it back to Alphabet Photography and we will reimburse you for the full purchase amount.
8. Cancelled orders will be subject to $5.00 processing fee.
9. The frames depicted on the website are a graphical representation and in real life may not appear exactly as shown.
10. Shipping rates are estimated for North American orders, and if you are located internationally you will be contacted regarding shipping prices.
11. Alphabet ® is a registered trademark of Alphabet Photography Inc according to the United States & Canadian Patent & Trademark offices and may not be used without written permission from Alphabet Photography Inc.